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ContactBabel begins research into the Australian and New Zealand contact centre industry

ContactBabel’s series of research-based guides are widely distributed to top decision-makers and influencers in customer-facing businesses across the globe. Our flagship reports, “The UK & US Contact Centre Decision-Makers’ Guides”, are the largest annual primary research reports available for these contact centre industries. After a successful trial run in 2021, ContactBabel is now bringing the “Contact […]