ContactBabel begins research into the Australian and New Zealand contact centre industry

ContactBabel’s series of research-based guides are widely distributed to top decision-makers and influencers in customer-facing businesses across the globe. Our flagship reports, “The UK & US Contact Centre Decision-Makers’ Guides”, are the largest annual primary research reports available for these contact centre industries.

After a successful trial run in 2021, ContactBabel is now bringing the “Contact Centre Decision-Makers’ Guide” to Australia and New Zealand in Summer 2022. 

To find out more about how to take part and receive the report for free, or for more information about sponsoring this high-profile report, please visit the ANZ research page.