The AI Decision-Makers’ Guides

ContactBabel is researching two new flagship reports: The UK and US AI Decision-Makers’ Guides.

Based on surveys with hundreds of organisations and thousands of customers, the reports will be free to download.

Solution providers wishing to be in front of an audience of senior contact centre and CX decision-makers should consider supporting the research.

Sponsors receive:

– Branding and advertising throughout the report

– An own-brand version of the report for your own use

– Details of all downloaders for a 12-month period

Find out more by downloading the full sponsorship pack:

UK AI DMG sponsorship information

US AI DMG sponsorship information

If you haven’t seen our work before, you can download our flagship “CX Decision-Makers’ Guides” below. Like the AI Decision-Makers’ Guides, these are based on surveys with hundreds of organisations and thousands of customers, and will give you a good idea of what to expect.

Download the UK CX Decision-Makers’ Guide: UK CX DMG 2026

Download the US CX Decision-Makers’ Guide: US CX DMG 2026

Contact Steve Morrell at smorrell@contactbabel.com to discuss this further.