ContactBabel’s series of research-based guides are widely distributed to top decision-makers and influencers in customer-facing businesses across the globe.
Our flagship reports, “The UK & US Contact Centre Decision-Makers’ Guides”, are the largest annual primary research reports available for these contact centre industries.
After a successful trial run in 2021, ContactBabel is now bringing the “Contact Centre Decision-Makers’ Guide” to Australia and New Zealand in Summer 2022.
We are looking for contact centres to take part in the research and receive the full report free of charge in June.
We are also looking for contact centre and CX solution providers to sponsor the report.
FOR ANZ CONTACT CENTRES
The report is based on surveys with over 100 Australian and New Zealand contact centres, as well as thousands of customers. It will include sections covering:
To take part in the confidential 15-minute online research survey, please visit:
Australia – https://www.smartsurvey.co.uk/s/AUS2022/
New Zealand – https://www.smartsurvey.co.uk/s/NZ2022/
FOR ANZ SOLUTION PROVIDERS
As a sponsor, you will receive your own-brand version of the ANZ Contact Centre Decision-Makers’ Guide to support your own marketing efforts, as well as sales leads gathered from those interested prospects who have downloaded the full, multi-brand Guide from our website.
There are four possible levels of involvement for solution providers, up to £5,000 for a full-page advertisement, thought leadership / case study piece, front-page branding, own-brand version and full details of those interested prospects who have downloaded the multi-brand report, delivered over a 12-month period.
Discounts are available for sponsors who help promote the research programme.
To download any of ContactBabel’s free research, please complete the registration form below or login.
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