“US Contact Centers 2024-2028: The State of the Industry & Technology Penetration” is based on ongoing primary research with thousands of US contact centers.


The largest and most established contact center market sizing report available, containing:


  • Market sizing by contact centers and agent positions
  • Geographical locations
  • Employment
  • Forecasts until 2028
  • Inbound / outbound market sizing
  • Homeworking, virtual contact centers and multichannel data
  • Current and future technology penetration for 12 contact center solutions


Data are segmented by vertical market and size band, with historical data and future trends.


The report costs $1,750.


Download full details of the report from here: US SOITP 2024-28 Marketing v1


To purchase, “US Contact Centers 2024-28”, please complete the registration form below and you will be taken to the checkout.


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