{"id":3100,"date":"2021-05-20T08:38:18","date_gmt":"2021-05-20T07:38:18","guid":{"rendered":"https:\/\/babel-wp.dev.wizbit.net\/?post_type=download&#038;p=3100"},"modified":"2023-05-17T11:52:21","modified_gmt":"2023-05-17T10:52:21","slug":"the-inner-circle-guide-to-customer-engagement-personalisation","status":"publish","type":"download","link":"https:\/\/www.contactbabel.com\/staging\/?download=the-inner-circle-guide-to-customer-engagement-personalisation","title":{"rendered":"The Inner Circle Guide to Customer Engagement &#038; Personalisation"},"content":{"rendered":"<p>The definitive analyst study of how personalisation strategies and supporting technology can improve customer engagement. <strong>Free to download.\u00a0<\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"<p>The definitive analyst study of how personalisation strategies and supporting technology can improve customer engagement. Free to download.\u00a0<\/p>\n","protected":false},"author":4,"featured_media":0,"template":"","edd-categories":[8,9],"edd-tags":[],"class_list":["post-3100","download","type-download","status-publish","hentry","download_category-united-kingdom","download_category-united-states","edd-download","edd-download-cat-united-kingdom","edd-download-cat-united-states"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.7 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>The Inner Circle Guide to Customer Engagement &amp; Personalisation - ContactBabel<\/title>\n<meta name=\"robots\" content=\"noindex, follow\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"The Inner Circle Guide to Customer Engagement &amp; Personalisation - ContactBabel\" \/>\n<meta property=\"og:description\" content=\"The definitive analyst study of how personalisation strategies and supporting technology can improve customer engagement. Free to download.\u00a0\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.contactbabel.com\/staging\/?download=the-inner-circle-guide-to-customer-engagement-personalisation\" \/>\n<meta property=\"og:site_name\" content=\"ContactBabel\" \/>\n<meta property=\"article:modified_time\" content=\"2023-05-17T10:52:21+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Estimated reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.contactbabel.com\\\/staging\\\/?download=the-inner-circle-guide-to-customer-engagement-personalisation\",\"url\":\"https:\\\/\\\/www.contactbabel.com\\\/staging\\\/?download=the-inner-circle-guide-to-customer-engagement-personalisation\",\"name\":\"The Inner Circle Guide to Customer Engagement & Personalisation - ContactBabel\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.contactbabel.com\\\/staging\\\/#website\"},\"datePublished\":\"2021-05-20T07:38:18+00:00\",\"dateModified\":\"2023-05-17T10:52:21+00:00\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/www.contactbabel.com\\\/staging\\\/?download=the-inner-circle-guide-to-customer-engagement-personalisation#breadcrumb\"},\"inLanguage\":\"en-GB\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/www.contactbabel.com\\\/staging\\\/?download=the-inner-circle-guide-to-customer-engagement-personalisation\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/www.contactbabel.com\\\/staging\\\/?download=the-inner-circle-guide-to-customer-engagement-personalisation#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/www.contactbabel.com\\\/staging\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Downloads\",\"item\":\"https:\\\/\\\/www.contactbabel.com\\\/staging\\\/?post_type=download\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"The Inner Circle Guide to Customer Engagement &#038; Personalisation\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/www.contactbabel.com\\\/staging\\\/#website\",\"url\":\"https:\\\/\\\/www.contactbabel.com\\\/staging\\\/\",\"name\":\"ContactBabel\",\"description\":\"Contact Centre Research\",\"publisher\":{\"@id\":\"https:\\\/\\\/www.contactbabel.com\\\/staging\\\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/www.contactbabel.com\\\/staging\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-GB\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/www.contactbabel.com\\\/staging\\\/#organization\",\"name\":\"ContactBabel\",\"url\":\"https:\\\/\\\/www.contactbabel.com\\\/staging\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-GB\",\"@id\":\"https:\\\/\\\/www.contactbabel.com\\\/staging\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/www.contactbabel.com\\\/staging\\\/wp-content\\\/uploads\\\/2020\\\/02\\\/contact-babel-logo.jpg\",\"contentUrl\":\"https:\\\/\\\/www.contactbabel.com\\\/staging\\\/wp-content\\\/uploads\\\/2020\\\/02\\\/contact-babel-logo.jpg\",\"width\":900,\"height\":516,\"caption\":\"ContactBabel\"},\"image\":{\"@id\":\"https:\\\/\\\/www.contactbabel.com\\\/staging\\\/#\\\/schema\\\/logo\\\/image\\\/\"}}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"The Inner Circle Guide to Customer Engagement & Personalisation - ContactBabel","robots":{"index":"noindex","follow":"follow"},"og_locale":"en_GB","og_type":"article","og_title":"The Inner Circle Guide to Customer Engagement & Personalisation - ContactBabel","og_description":"The definitive analyst study of how personalisation strategies and supporting technology can improve customer engagement. Free to download.\u00a0","og_url":"https:\/\/www.contactbabel.com\/staging\/?download=the-inner-circle-guide-to-customer-engagement-personalisation","og_site_name":"ContactBabel","article_modified_time":"2023-05-17T10:52:21+00:00","twitter_card":"summary_large_image","twitter_misc":{"Estimated reading time":"1 minute"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/www.contactbabel.com\/staging\/?download=the-inner-circle-guide-to-customer-engagement-personalisation","url":"https:\/\/www.contactbabel.com\/staging\/?download=the-inner-circle-guide-to-customer-engagement-personalisation","name":"The Inner Circle Guide to Customer Engagement & Personalisation - ContactBabel","isPartOf":{"@id":"https:\/\/www.contactbabel.com\/staging\/#website"},"datePublished":"2021-05-20T07:38:18+00:00","dateModified":"2023-05-17T10:52:21+00:00","breadcrumb":{"@id":"https:\/\/www.contactbabel.com\/staging\/?download=the-inner-circle-guide-to-customer-engagement-personalisation#breadcrumb"},"inLanguage":"en-GB","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.contactbabel.com\/staging\/?download=the-inner-circle-guide-to-customer-engagement-personalisation"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/www.contactbabel.com\/staging\/?download=the-inner-circle-guide-to-customer-engagement-personalisation#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/www.contactbabel.com\/staging\/"},{"@type":"ListItem","position":2,"name":"Downloads","item":"https:\/\/www.contactbabel.com\/staging\/?post_type=download"},{"@type":"ListItem","position":3,"name":"The Inner Circle Guide to Customer Engagement &#038; Personalisation"}]},{"@type":"WebSite","@id":"https:\/\/www.contactbabel.com\/staging\/#website","url":"https:\/\/www.contactbabel.com\/staging\/","name":"ContactBabel","description":"Contact Centre Research","publisher":{"@id":"https:\/\/www.contactbabel.com\/staging\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.contactbabel.com\/staging\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-GB"},{"@type":"Organization","@id":"https:\/\/www.contactbabel.com\/staging\/#organization","name":"ContactBabel","url":"https:\/\/www.contactbabel.com\/staging\/","logo":{"@type":"ImageObject","inLanguage":"en-GB","@id":"https:\/\/www.contactbabel.com\/staging\/#\/schema\/logo\/image\/","url":"https:\/\/www.contactbabel.com\/staging\/wp-content\/uploads\/2020\/02\/contact-babel-logo.jpg","contentUrl":"https:\/\/www.contactbabel.com\/staging\/wp-content\/uploads\/2020\/02\/contact-babel-logo.jpg","width":900,"height":516,"caption":"ContactBabel"},"image":{"@id":"https:\/\/www.contactbabel.com\/staging\/#\/schema\/logo\/image\/"}}]}},"_links":{"self":[{"href":"https:\/\/www.contactbabel.com\/staging\/index.php?rest_route=\/wp\/v2\/edd-downloads\/3100","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.contactbabel.com\/staging\/index.php?rest_route=\/wp\/v2\/edd-downloads"}],"about":[{"href":"https:\/\/www.contactbabel.com\/staging\/index.php?rest_route=\/wp\/v2\/types\/download"}],"author":[{"embeddable":true,"href":"https:\/\/www.contactbabel.com\/staging\/index.php?rest_route=\/wp\/v2\/users\/4"}],"version-history":[{"count":5,"href":"https:\/\/www.contactbabel.com\/staging\/index.php?rest_route=\/wp\/v2\/edd-downloads\/3100\/revisions"}],"predecessor-version":[{"id":11098,"href":"https:\/\/www.contactbabel.com\/staging\/index.php?rest_route=\/wp\/v2\/edd-downloads\/3100\/revisions\/11098"}],"wp:attachment":[{"href":"https:\/\/www.contactbabel.com\/staging\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=3100"}],"wp:term":[{"taxonomy":"download_category","embeddable":true,"href":"https:\/\/www.contactbabel.com\/staging\/index.php?rest_route=%2Fwp%2Fv2%2Fedd-categories&post=3100"},{"taxonomy":"download_tag","embeddable":true,"href":"https:\/\/www.contactbabel.com\/staging\/index.php?rest_route=%2Fwp%2Fv2%2Fedd-tags&post=3100"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}