{"id":2167,"date":"2020-10-21T10:51:27","date_gmt":"2020-10-21T09:51:27","guid":{"rendered":"https:\/\/babel-wp.dev.wizbit.net\/?post_type=download&#038;p=2167"},"modified":"2023-11-02T13:20:15","modified_gmt":"2023-11-02T13:20:15","slug":"the-inner-circle-guide-to-voc","status":"publish","type":"download","link":"https:\/\/www.contactbabel.com\/staging\/?download=the-inner-circle-guide-to-voc","title":{"rendered":"The Inner Circle Guide to the Voice of the Customer"},"content":{"rendered":"<p>The definitive analyst guide to using analytics, surveys and customer feedback solutions to understand and improve Voice of the Customer (VoC).<\/p>\n<p><strong>UK and US editions. Free to download. Updated November 2023.<\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"<p>The definitive analyst guide to using analytics, surveys and customer feedback solutions to understand and improve Voice of the Customer (VoC). UK and US editions. Free to download. Updated November 2023.<\/p>\n","protected":false},"author":4,"featured_media":0,"template":"","edd-categories":[8,9],"edd-tags":[],"class_list":["post-2167","download","type-download","status-publish","hentry","download_category-united-kingdom","download_category-united-states","edd-download","edd-download-cat-united-kingdom","edd-download-cat-united-states"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.9 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>The Inner Circle Guide to the Voice of the Customer - ContactBabel<\/title>\n<meta name=\"robots\" content=\"noindex, follow\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"The Inner Circle Guide to the Voice of the Customer - ContactBabel\" \/>\n<meta property=\"og:description\" content=\"The definitive analyst guide to using analytics, surveys and customer feedback solutions to understand and improve Voice of the Customer (VoC). UK and US editions. Free to download. Updated November 2023.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.contactbabel.com\/staging\/?download=the-inner-circle-guide-to-voc\" \/>\n<meta property=\"og:site_name\" content=\"ContactBabel\" \/>\n<meta property=\"article:modified_time\" content=\"2023-11-02T13:20:15+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Estimated reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.contactbabel.com\\\/staging\\\/?download=the-inner-circle-guide-to-voc\",\"url\":\"https:\\\/\\\/www.contactbabel.com\\\/staging\\\/?download=the-inner-circle-guide-to-voc\",\"name\":\"The Inner Circle Guide to the Voice of the Customer - ContactBabel\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.contactbabel.com\\\/staging\\\/#website\"},\"datePublished\":\"2020-10-21T09:51:27+00:00\",\"dateModified\":\"2023-11-02T13:20:15+00:00\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/www.contactbabel.com\\\/staging\\\/?download=the-inner-circle-guide-to-voc#breadcrumb\"},\"inLanguage\":\"en-GB\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/www.contactbabel.com\\\/staging\\\/?download=the-inner-circle-guide-to-voc\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/www.contactbabel.com\\\/staging\\\/?download=the-inner-circle-guide-to-voc#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/www.contactbabel.com\\\/staging\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Downloads\",\"item\":\"https:\\\/\\\/www.contactbabel.com\\\/staging\\\/?post_type=download\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"The Inner Circle Guide to the Voice of the Customer\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/www.contactbabel.com\\\/staging\\\/#website\",\"url\":\"https:\\\/\\\/www.contactbabel.com\\\/staging\\\/\",\"name\":\"ContactBabel\",\"description\":\"Contact Centre Research\",\"publisher\":{\"@id\":\"https:\\\/\\\/www.contactbabel.com\\\/staging\\\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/www.contactbabel.com\\\/staging\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-GB\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/www.contactbabel.com\\\/staging\\\/#organization\",\"name\":\"ContactBabel\",\"url\":\"https:\\\/\\\/www.contactbabel.com\\\/staging\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-GB\",\"@id\":\"https:\\\/\\\/www.contactbabel.com\\\/staging\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/www.contactbabel.com\\\/staging\\\/wp-content\\\/uploads\\\/2020\\\/02\\\/contact-babel-logo.jpg\",\"contentUrl\":\"https:\\\/\\\/www.contactbabel.com\\\/staging\\\/wp-content\\\/uploads\\\/2020\\\/02\\\/contact-babel-logo.jpg\",\"width\":900,\"height\":516,\"caption\":\"ContactBabel\"},\"image\":{\"@id\":\"https:\\\/\\\/www.contactbabel.com\\\/staging\\\/#\\\/schema\\\/logo\\\/image\\\/\"}}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"The Inner Circle Guide to the Voice of the Customer - ContactBabel","robots":{"index":"noindex","follow":"follow"},"og_locale":"en_GB","og_type":"article","og_title":"The Inner Circle Guide to the Voice of the Customer - ContactBabel","og_description":"The definitive analyst guide to using analytics, surveys and customer feedback solutions to understand and improve Voice of the Customer (VoC). UK and US editions. Free to download. Updated November 2023.","og_url":"https:\/\/www.contactbabel.com\/staging\/?download=the-inner-circle-guide-to-voc","og_site_name":"ContactBabel","article_modified_time":"2023-11-02T13:20:15+00:00","twitter_card":"summary_large_image","twitter_misc":{"Estimated reading time":"1 minute"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/www.contactbabel.com\/staging\/?download=the-inner-circle-guide-to-voc","url":"https:\/\/www.contactbabel.com\/staging\/?download=the-inner-circle-guide-to-voc","name":"The Inner Circle Guide to the Voice of the Customer - ContactBabel","isPartOf":{"@id":"https:\/\/www.contactbabel.com\/staging\/#website"},"datePublished":"2020-10-21T09:51:27+00:00","dateModified":"2023-11-02T13:20:15+00:00","breadcrumb":{"@id":"https:\/\/www.contactbabel.com\/staging\/?download=the-inner-circle-guide-to-voc#breadcrumb"},"inLanguage":"en-GB","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.contactbabel.com\/staging\/?download=the-inner-circle-guide-to-voc"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/www.contactbabel.com\/staging\/?download=the-inner-circle-guide-to-voc#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/www.contactbabel.com\/staging\/"},{"@type":"ListItem","position":2,"name":"Downloads","item":"https:\/\/www.contactbabel.com\/staging\/?post_type=download"},{"@type":"ListItem","position":3,"name":"The Inner Circle Guide to the Voice of the Customer"}]},{"@type":"WebSite","@id":"https:\/\/www.contactbabel.com\/staging\/#website","url":"https:\/\/www.contactbabel.com\/staging\/","name":"ContactBabel","description":"Contact Centre Research","publisher":{"@id":"https:\/\/www.contactbabel.com\/staging\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.contactbabel.com\/staging\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-GB"},{"@type":"Organization","@id":"https:\/\/www.contactbabel.com\/staging\/#organization","name":"ContactBabel","url":"https:\/\/www.contactbabel.com\/staging\/","logo":{"@type":"ImageObject","inLanguage":"en-GB","@id":"https:\/\/www.contactbabel.com\/staging\/#\/schema\/logo\/image\/","url":"https:\/\/www.contactbabel.com\/staging\/wp-content\/uploads\/2020\/02\/contact-babel-logo.jpg","contentUrl":"https:\/\/www.contactbabel.com\/staging\/wp-content\/uploads\/2020\/02\/contact-babel-logo.jpg","width":900,"height":516,"caption":"ContactBabel"},"image":{"@id":"https:\/\/www.contactbabel.com\/staging\/#\/schema\/logo\/image\/"}}]}},"_links":{"self":[{"href":"https:\/\/www.contactbabel.com\/staging\/index.php?rest_route=\/wp\/v2\/edd-downloads\/2167","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.contactbabel.com\/staging\/index.php?rest_route=\/wp\/v2\/edd-downloads"}],"about":[{"href":"https:\/\/www.contactbabel.com\/staging\/index.php?rest_route=\/wp\/v2\/types\/download"}],"author":[{"embeddable":true,"href":"https:\/\/www.contactbabel.com\/staging\/index.php?rest_route=\/wp\/v2\/users\/4"}],"version-history":[{"count":29,"href":"https:\/\/www.contactbabel.com\/staging\/index.php?rest_route=\/wp\/v2\/edd-downloads\/2167\/revisions"}],"predecessor-version":[{"id":11752,"href":"https:\/\/www.contactbabel.com\/staging\/index.php?rest_route=\/wp\/v2\/edd-downloads\/2167\/revisions\/11752"}],"wp:attachment":[{"href":"https:\/\/www.contactbabel.com\/staging\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=2167"}],"wp:term":[{"taxonomy":"download_category","embeddable":true,"href":"https:\/\/www.contactbabel.com\/staging\/index.php?rest_route=%2Fwp%2Fv2%2Fedd-categories&post=2167"},{"taxonomy":"download_tag","embeddable":true,"href":"https:\/\/www.contactbabel.com\/staging\/index.php?rest_route=%2Fwp%2Fv2%2Fedd-tags&post=2167"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}