"UK Contact Centres in 2008: The State of the Industry - 6th edition"

The definitive study of the UK’s contact centre industry is now available.

There is no other market analysis report which focuses so accurately or in so much detail on the current and future state of the UK contact centre industry. If you need to know what the contact centre market looks like, you need this report.

Buyers of this report will also receive a FREE PDF copy of ContactBabel’s 270-page annual contact centre benchmarking study, “The UK Contact Centre Operational Review – (2007) 5th edition”. Together, the two reports provide an unrivalled view of the industry from both the vendors’ and end-users’ perspectives, both combining massive primary research projects with insightful expert analysis.

Price: “UK Contact Centres in 2008 – The State of the Industry” costs £950 (exc. VAT), with “The Contact Centre Operational Review 2007” included free of charge.

ORDER BEFORE THE END OF JULY 2007, AND PAY ONLY £695 FOR BOTH REPORTS

To order:

• by telephone - call 0870 770 3337 with credit card details
• by fax or post - download the full details and order form
• by email – provide a billing address and purchase order number if required to info@contactbabel.com

"UK Contact Centres in 2008 – The State of the Industry” is available in either PDF or Word formats.