US Contact Center Directory

The Irish Contact Centre Executive Directory is now available

The Irish Contact Centre Directory is a new Microsoft Excel^TM database of around 136 Irish contact centres. It has been developed as a sales and marketing tool aimed mainly at businesses which sell products and services into the Irish contact center industry.

Updated twice-yearly by telephone research of every contact centre on record
Up to six named key contacts per operation
Email address verification processes used to improve quality (see www.bulkverifier.com)
Used by suppliers of hardware, software and services to the contact centre industry for telephone, post and email marketing campaigns
Available in Microsoft Excel^TM
Partial directory elements (e.g. geography, size or vertical market) may be purchased
Each record contains (where available):

Company name
Full postal address
Telephone number
Fax number

Vertical market
Size
Inbound/outbound activity percentages
Use of IVR
Are customer emails dealt with at the call centre?
Number of corporate call centres
Age of the call centre
Call centre type
Languages spoken
Call centre manager/director details (name/phone/email where available)
Call centre IT manager details (name/phone/email where available)
Equipment buyer details (name/phone/email where available)
HR manager details (name/phone/email where available)
Telephony manager details (name/phone/email where available)
Training manager details (name/phone/email where available)
Email addresses in 47% of cases (accuracy cannot be guaranteed)
ACD/PBX manufacturer

Available for £195 + VAT (partial extracts also available - no minimum order)

Call 0870 770 3337 or 01740 629835 to discuss your requirements, or
email info@contactbabel.com for a swift response

Purchase of the Irish Contact Centre Directory will explicitly accept these terms and conditions of use.